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Terms of Service

Last updated: October 28, 2026


1. Acceptance of Terms

By accessing or using The Stuffed Animal House wholesale portal ("Site"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Site. These terms apply to all visitors, users, and others who access the Site.

2. Wholesale Accounts

This Site is intended for approved wholesale customers only. To access pricing and place orders, you must apply for and receive approval of a wholesale account. Account approval is at our sole discretion.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Each login is for one person: ask us for a login for each person who orders for you, and notify us immediately of any unauthorized use of your account.

3. Orders and Pricing

All orders placed through this Site are subject to acceptance by The Stuffed Animal House. We reserve the right to refuse or cancel any order at any time. Prices displayed are your wholesale prices in the currency shown and are subject to change without notice. The Site does not take payment: we invoice you after your order is accepted, on the payment terms of your account.

Product availability is subject to change. We make every effort to maintain accurate inventory information but cannot guarantee availability for all items at the time of ordering.

4. Shipping and Delivery

Shipping terms, methods, and costs will be communicated at the time of order processing. We are not responsible for delays caused by carriers, customs, or other factors outside our control.

5. Your Artwork

If you upload artwork or text for decoration, you confirm you have the right to use it. We use it only to prepare mockups and fill your orders. Mockups are a guide to the finished product, and final decoration may vary slightly. See our Privacy Policy for how we handle your information.

6. Intellectual Property

All content on this Site, including product images, descriptions, logos, and trademarks, is the property of The Stuffed Animal House or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.

7. Governing Law

These Terms of Service are governed by the laws of British Columbia, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of British Columbia.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of the Site after changes constitutes acceptance of the updated terms.

9. Contact

If you have questions about these Terms of Service, please contact us:

The Stuffed Animal House
27527 51A Avenue
Langley, BC V4W 4A9
Canada
604.857.0086